Disclaimer: All testimonials are from past clients. Their accomplishments do not guarantee you will have the same results. Your experience depends entirely on the amount of effort you put in to your work.
“I consider her an elite coach for someone willing to take their life to the next level.”
I have zero hesitation about recommending Heather and hands down consider her an elite coach for someone willing to take their life to the next level. She does so much ‘right’ as a coach – a great balance of empathy and accountability. She is human and compassionate and at the same time shows up on time and is reliable. She is an amazing listener, really cares, has precise follow up, and is also very professional in her conduct. Heather custom tailors her solutions based on her amazing listening skills as well as her intuitive sense of what will help you and it does!
One of the best things for me about working with Heather is that she creates an extremely safe space to share ANYTHING. I shared things with Heather I don’t think I told anyone and she really helped me process some things that have been haunting me. I was able to tap into my emotions (especially the ‘negative’ ones) and examine the various parts of myself that I have been unwilling to examine. Most importantly, Heather does a great job at pointing out the positives and she helped me see and appreciate the parts of myself that are wonderful and I have taken steps to embrace these parts of myself more which feels great.
“..thanks to you..I’m now getting positive responses.”
Thank you for your feedback, I tried using it today to recruit an Organisation and they allowed me to quote them for coaching, then I sent them a detailed proposal for the intervention.
[They responded that they want me to present at three of their upcoming meetings.]
These presentations will consist of clinic coordinators and NPO diractors then after the presentation they can book me for their specific clinic or organizations then they can pay me.
All thanks to you because I change the way I wrote my proposal and [am] now getting positive responses.
“Working with Heather has been game changing for my business!”
Working with Heather has been game changing for my business! When I connected with Heather, I was unclear on what my biggest roadblocks were and was really struggling with reaching my revenue goals.
“The way Heather brought the focus on my energy into our sessions allowed me to stay aligned with what’s most meaningful in my work instead of feeling like I was selling myself out purely for more revenue!”
“Today, I’m a more disciplined person. I’m taking control of my decisions and my business is growing by the minute.”
I’m truly thankful to Heather Markel and happy of having taken the decision of investing in a business/life coach and learning not only all the technicalities of building and growing a business, but most importantly, understanding the reasons why it doesn’t grow and the strategies towards evolving and accomplishing – as I learn, always connected to oneself and our own issues.
If you are searching for clarity, if you are searching for challenge, if you are searching for accountability, Heather is the person for you.
Today, I’m a more disciplined person, I’m taking control of my decisions and my business is growing by the minute.
“In my first month working with [Heather] I made $2,000 more than any month before and four months later I doubled my revenue.”
I was at a point in my business where I wasn’t succeeding at breaking into the next level. I knew I needed support, guidance and a big push. Heather came highly recommended by two of her last clients, so I knew that she must be doing something right. In my first month working with her, I made 2K more than I had in any month before and four months later I doubled my revenue.
Heather helped me look at some of the areas where I was just being dumb in running a business – tracking my money, not tapping into my network, etc. I became tremendously smarter about how I wanted to run a business without causing me so much stress and I chose to change tendencies that were holding me back.
I would tell someone to hire her when they need the push to really step up and act like a CEO. I also would tell someone who needs to clean up the basics that you are perfect for that – without a solid foundation you can’t succeed.
“Within 5 hours after completing our call, I had scheduled a new client session!”
Thank you so much for our call tonight, which was really helpful. This may be coming sooner than you expected, but as promised, I’m emailing to let you know that I followed through on your challenge of reaching out for clients. I have two potential clients floating around out there, so I reached out to both this evening, and one scheduled her Exploratory Session immediately after I messaged her! I’m so floored.
I guess it’s like you’re saying, sometimes it just takes stepping into what’s already there and possible, into our brilliance. I love it. Thank you and keep up your valuable work!….within 5 hours after completing our call, I had scheduled a new client session!
“I could see what areas to focus on for growth.”
My 2017 Success Plan, Coaching Call with Heather Markel, was extremely helpful.
Heather is very smart and quick. She was totally prepared for helping me with a Success Plan. During our call she guided me through the various steps so I could see what areas to focus on for growth. I’ve downloaded the PowerPoint the she created during our call and intend to follow it as closely as possible for a very successful 2017 growth year.
“She will take you to the next level.”
Working with Heather transformed my business approach in exactly the way I needed. I was stuck and not sure how I should be reaching out to my clients and finding new ones.
My work with Heather got me out my rut and I renewed and invigorated my practice. I’m attracting new clients and creating new programming that I love. She listens. She’s intuitive. She’s smart. She has tremendous resources. She will take you to the next level.
“My business went from a trickle of clients here and there to a floodgate of quality clients. I tripled my business income in just a few months.”
There are no words to truly capture Heather’s coaching. Not only is Heather an amazing, insightful, super smart business coach but she is a fantastic person. She is a powerhouse when it comes to helping you ramp up your business in rapid speed.
Within the first few months of working with Heather, I saw change almost immediately. My business went from just a trickle of clients here and there to a floodgate of quality clients. I tripled my business income in just a few months. Heather taught me how to go from passive networking to strategically gaining clients at networking events. She also taught me to raise my fees confidently and I began booking clients at my higher rates. I mean, the results were just phenomenal.
But as amazing as Heather was at helping me grow my business, the biggest value I found in working with her was the never-ending confidence and belief she had in me. This undoubtedly propelled me forward in my business and in my life overall. I wholeheartedly recommend Heather and would without a doubt work with her again.
“Her insights and guidance helped me change how I approached my work in a way that felt very authentic”
I worked for several months with Heather during a time in which I was plagued by both professional and personal uncertainty. What impressed me tremendously was Heather’s ability to hone in on my defining qualities and also identify the ways that I was working against myself. Her insights and guidance helped me change how I approached my work in a way that felt very authentic — and I ultimately started making better decisions. I am writing this at the end of the calendar year, and I am excited to see what comes next for me in the New Year with my newly found insight. Thank you, Heather!
I worked with Heather during a one-day VIP session to get some focused insights on how to prioritize my activities and target my business. She was able to give me some valuable perspective around my strengths and identify opportunities to re position my offering and more effectively use my time. I really appreciated Heather’s thoroughness and recommendations and also enjoyed her energy and enthusiasm. I would strongly recommend her to anyone looking for results-oriented business coaching.
You showed me how to step out and confront my BULL…..I was full of excuses too and FEAR of getting out and speaking to people about my business and what I have to offer! I know I have come a long way thanks to you Heather!!!!!
“I doubled my income and tripled my referral volume in the four months I worked with Heather! My close rate is an unthinkable 80%–and the doubting voices in my head are gone!”
When I finally quit my day job after a year of planning and developing my new business, I was surprised to learn just how hard it was to sell my own services, to demand a certain price point, to decide which marketing activities to invest in and to find time to exercise.
I hired Heather to help me figure out how on earth I was going to make enough money to cover my costs and turn my business around. The first thing Heather did was to help me understand–and put a price on–the value of what I deliver to clients and showed me the best ways to overcome common sales objections in a way that felt natural and comfortable to me. I had talked myself into thinking that my clients would only pay a much lower price point than I knew my services and time were worth, so even though I had a number of new clients, I wasn’t earning as much as I should have. Heather challenged me to charge all new clients 50 to 100 percent more, and I did! I haven’t had to make any exceptions, nor have I lost any sales due to pricing.
The second thing Heather did was to encourage me stop spending time and money on shiny new marketing programs that were exhausting me without generating new business, and refocused my efforts on selling full time instead. Her good humored, no-nonsense approach and evident business acumen made it possible for me to take in what she had to say, apply her recommendations and see real results. Even when her advice was difficult to accept because it meant I’d have to do things that do not come naturally to me, she provided tons of encouragement and support which gave me the confidence to try. The results speak for themselves: I doubled my income and tripled my referral volume in the four months I worked with Heather! My close rate is an unthinkable 80%–and the doubting voices in my head are gone!
Heather is smart, highly intuitive, has tons of sound business advice, is unexpectedly generous with her resources and time and gives it to you straight–in a respectful way. She was a perfect sounding board when I was flailing. What more could I want from a business advisor/partner?
“Heather helped me identify and remember the reasons why I found success early on – things that I lost sight of in the day to day responsibilities carried by every business owner.”
As a business owner, I wanted to get to the next level but some personal and business hurdles were preventing me from doing so. I knew I needed to do something different to get different results.
Working with Heather has been a positive step in the right direction and done in a fun, positive energy way.
I like honesty and asked her to be blunt with me when working together; through that process we still shared quite a few laughs and moments of clarity. Together we worked on techniques for lead generation, self-marketing, sales funnel organization & management, amongst other things.
The thing that I’ve found of greatest value was finding myself again. Heather helped me identify and remember the reasons why I found success early on – things that I lost sight of in the day to day responsibilities carried by every business owner. That one key activity has helped me re-energize, stay grounded, find focus and welcome challenges to overcome.
As a business owner, it’s critical to invest in yourself, identify your strengths and weaknesses, and always keep progressing forward. Heather has been an excellent and immensely valuable resource in helping me identify, plan and fulfill my personal and business goals. I would highly recommend working with Heather and taking a step forward in your life personally and professionally.
“Heather has a way of getting straight to the heart of the issue while still making it fun to create solutions. Her recommendations are completely personalized and her strategies get results.”
When I signed up for a VIP Day with Heather, I couldn’t really describe what was holding me back. But I knew that some aspects of my business weren’t working.
Just completing the intake questionnaire gave me ideas about what I could do differently and the “ah-ha’s” started to snowball when we met.
Heather has a way of getting straight to the heart of the issue while still making it fun to create solutions. Her recommendations are completely personalized and her strategies get results.
If you want to get unstuck and move into profitable action, I would highly recommend Heather.
Heather provided significant advice and analyzation of my business and my business practices. She worked with me to design a specialized marketing plan which increased my lead generation and reduced my workload in the process. I highly recommend giving her a call and letting her help you too!
"Heather was willing to be flexible and give me what I needed rather than adhere strictly to a pre-defined model."
I hired Heather to help me understand how best to market my products to individual clients, and was having trouble finding someone that understood the corporate and individual markets. She brings both to the table, which is one of her key differentiators. Heather was also willing to be flexible and give me what I needed rather than adhere strictly to a pre-defined model.
Heather's practical approach helped me get things done (she goes beyond concept to implementation) and get to the heart of what mattered most to me so I could bring that into my marketing to attract the right type of clients.
“Over a very short time working with her, my monthly revenue has quintupled- no joke. She is so incredibly adept at cutting through what doesn’t matter and putting you on the exact right path.”
Heather is a transformative marketing coach. Over a very short time working with her, my monthly revenue has quintupled- no joke. She is so incredibly adept at cutting through what doesn’t matter and putting you on the exact right path.
She can read what stage a business is at like nothing I’ve ever seen before and gives you step my step guidance on how to actually put the strategy you’ve created with her into execution mode. And man, will you see results!
I couldn’t recommend Heather enough if you’re struggling with getting your business off the ground, how to market yourself or growing your business. She rocks!
“She has the unique ability to bring out the best in you.”
I worked with Heather to help me strengthen my social media skills. Great Coaches are Great Listeners and that is exactly what Heather is.
I found her to be knowledgeable, passionate, inspirational, and fun to work with. She has the unique ability to bring out the best in you. Thank you, Heather, for your valuable advice, support, and helping me see social media in a whole new light.
…thanks for helping me think of running my business in a different way. Before, it’s true that I thought of “work” as just doing projects. But today [I focused on the non-art part of my business] and still felt productive.
“Heather is proactive, organized, responsive, and very reliable. She is passionate about her work and it shows!”
Heather and I have worked together on several occasions – as board members of the NYC Marketing Resource Group and instructors of marketing workshops. Heather is proactive, organized, responsive, and very reliable. She is passionate about her work and it shows! She’s an excellent leader and dedicated to helping her clients succeed.
“I hold Heather in very high regard. She has a unique and unparalleled approach to marketing that I found to be very much in line with what I needed.”
I hold Heather in very high regard. She has a unique and unparalleled approach to marketing that I found to be very much in line with what I needed. Her approach is not right for everyone, but it certainly was right for me. The confluence of “bull busting” and her facilitation of my taking a deeper look in to the real motivations for my work, and how my own dynamics (passion, focus, goals, values, activities, behaviors) can be reshaped to get the passion to converge with the behaviors, created for me a new sense of purpose and focus and greatly improved productivity.
“Heather’s suggestions and action plan help me stay in integrity with who I am while engaging in business development activities.”
Completing Heather’s Personality-Based Marketing Program gave me a great opportunity to revisit my uneasiness with promoting my coaching services and gain deep insight into what comes naturally to me, and what takes unpleasant effort to accomplish.
Through her practical concepts and unique perspective, Heather designed a customized sales and marketing process for me that is better aligned with my personality and values than the traditional methods.
Heather’s suggestions and action plan help me stay in integrity with who I am while engaging in business development activities.
I recommend Heather’s Personality-Based Marketing Program to anyone who is looking for a way to promote their products or services in a way that is in flow with their personality.
“Working with Heather helped me to understand myself better and create a marketing strategy that really suited me. I was actually able to connect to my true self and use that in my marketing.”
I truly believed that marketing and asking for business was evil or, as Heather puts it, a “Harry Potter-esque” adjective. What I was doing before completing the Personality Based Marketing program was nothing. I didn’t know what to do, and everything about ‘marketing’ felt alien and wrong to me.
Working with Heather helped me to understand myself better and create a marketing strategy that really suited me. I was actually able to connect to my true self and use that in my marketing.
And, when you finish the program Heather gives you a picture of the ‘transformation bull’ you need to remind you to stay passionate. Mine was the ‘courage bull’, so I can always be “Rebel” me.Thank you, Heather!!!
“…helped me bust out of my own way to become more energized and engaged with work and life.”
Working with you has been an inspiration. It tapped into the part of my personality that loves people. The Passion work is so powerful and resonates with everything I do now. It’s easier to make shifts with the right Teacher. As the saying goes, when the student is ready, the teacher appears. Thank you for being a teacher, and a motivator.
The Personality Based Marketing program helped me bust out of my own way to become more energized and engaged with work and life.
“Her vision-based approach to coaching really helped me re-focus my energy and time. Entrepreneurship can be daunting at times, and she helped me find ways to regain balance in my life.”
I worked with Heather on issues that included the current state of my business, my business vision, and what was blocking my path to success. Heather is easy to work with, a good listener, and candid.
Heather was a tremendous help in that she gave me an outsider’s perspective on my business. As an entrepreneur, it can be easy to love your business idea so much that you shy away from giving yourself an honest and critical assessment of your goals, and having an outside opinion is essential to success. Her vision-based approach to coaching really helped me re-focus my energy and time. Entrepreneurship can be daunting at times, and she helped me find ways to regain balance in my life.
Because of our work together, I have a clearer idea of what direction I would like to take my business. I’m a ‘big picture’ type of person, and Heather was so helpful because she helped me think about what steps specifically I would have to take to make my ideas a reality. That was really the biggest benefit for me both in business and personally.
Heather will help you take your business to the next level! I feel so much more confident and energized about my entrepreneurial spirit and goals, and that has made a great difference not only in my business, but in my personal life as well.
“Her style was mystically very professional and infinitely flexible, almost like she was a member of our family.”
Working with Heather has been an incredible support to our organization. With a variety of tools and approaches, she helped us reach towards and beyond our goals. Through Email, phone, text, personal meetings and really spending time with our business, in all its facets, we felt we had someone who really understood and believed in our work, in some ways more than we did.
Her style was mystically very professional and infinitely flexible, almost like she was a member of our family. The direct results of her work were some of the biggest leads and strides we’ve made: increased sales, improved operations and ultimately a better product. In each area we have a mine of knowledge to draw on in the future. We are grateful!
“Heather is an amazing powerhouse. She’s caring enough to keep it real. Working with Coach Heather transformed my business and even my personal life. No bull here!”
The most impactful business professional I have worked with to build my business is Coach Heather. The experience was amazing and transformational. She sets the tone of success with her uncanny way of getting past the excuses. She truly knew how to bust the bull when I was dishing it because she is a great listener. When I mislabeled ideas, notions, desires she made sure to acknowledge them, to ask more probing questions, and then helped me see them accurately leading me to more powerful self discoveries. She brought my attention to my habit of going A-Z without going through each step. Heather helped clear the way for more action orientated thinking instead of processes thinking.
Heather is an amazing powerhouse. She’s caring enough to keep it real. Working with Coach Heather transformed my business and even my personal life. No bull here!
“Heather’s laser sharp inner vision helps her see right to the heart of any matter.”
Heather’s laser sharp inner vision helps her see right to the heart of any matter. She then breaks it down into workable, bite-size bits and presents them clearly in an empowering manner. Her passion for her work and her infectious can-do attitude cannot help but inspire. She’s been a valuable business sounding board for me, offering a fresh perspective and practical no-nonsense suggestions. Her coaching clients have truly found someone both well-suited and equipped for the job – she’s a natural!
” your heart-felt good will, creativity, sense of fun, enthusiastic belief in me, and the possibility for growth/change/healing/new steps.”
I have a sense of gratitude and appreciation for all the positive energy you put into our coaching relationship; your heart-felt good will, creativity, sense of fun, enthusiastic belief in me, and the possibility for growth/change/healing/new steps. It has been a very caring and fruitful relationship (in fact, so much rich stuff came up during our coaching that I could probably chew on some of it for a while!), and a lot of the work we’ve done continues to return to me. Pretty cool stuff…
“She was especially helpful in coaching me on expanding my business into new areas as well as in international business practices.”
Heather is a great listener and an insightful coach. Over the past 18 years, she has and continues to provide valuable advice and support in both professional and personal matters.
She was especially helpful in coaching me on expanding my business into new areas as well as in international business practices. This gave me more confidence in my new business area and helped give me insight into the business practices and expectations abroad.
“What I gained from our coaching is that I transformed myself even more than I had thought possible.”
The biggest value I got from coaching with Heather was repeatedly going to mining depths I never knew existed. It always surprised me that though Heather has a very practical/goal-oriented side, she has an enormous spiritual side as well. She always helped me see fresh viewpoints and consider new ideas I hadn’t thought of.
What I gained from our coaching is that I transformed myself even more than I had thought possible. Going into the coaching, I expected to get only Heather’s perspective of me. But, she showed me things about myself I didn’t realize, and helped me learn a lot for my own coaching practice, which has helped me with my own clients.
I got to be constantly reminded of who I am, and Heather never let me forget that. She was and is my biggest supporter. I began wholeheartedly believing how truly great I am! Heather held me accountable by helping me recognize when my excuses and fears got in the way, and this enabled me to get on with what I needed to do.
I loved working with Heather because she was always dedicated and committed to my progress. She allowed me to show up fully and go to very deep levels. She has incredible intuition, sensitivity and dedication. She is there with you in the dark moments, when you need her, and equally supportive when you need accountability and goal-orientation.
“With Heather as my coach, together we were able to implement a plan to move past my mess.”
My experience with Heather was powerful and definitely life-changing. Heather has a unique ability to call-out whatever “bullshit” she sees and invites you to examine how it impacts your life. By truly facing my bullshit, I found myself in a better position to understand how I have been affected and limited over the years.
With Heather as my coach, together we were able to implement a plan to move past my mess. Sure I did all the work, but it was great having Heather there to offer support, encouragement, and truly champion my effort. Without a doubt, I have conquered much in such little time, that whenever I am challenged with a “bullshit” situation… I immediately rely on my inner power discovered with Heather to go forward.
No bullshit! Heather is a fantastic coach! 🙂
“Heather means business and wants to help you get results.”
What are you waiting for? Get off the couch, turn off the TV and get your act in GEAR!…High powered, full of energy, life infusing are a few words I can use to describe Heather’s passion for her work. She’s a genuine, down-to-earth person who takes the time to listen and who cares deeply about her coaching clients. Heather means business and wants to help you get results. I would recommend her to anyone who needs a passionate coach to bring out their own passion for what they are trying to do in their own lives.
“I rely on her expertise and knowledge and her coaching has helped me see things clearly when I have been unable to see them myself.”
Heather is an excellent coach who has helped me in many different areas of my personal and professional life. She is one of my most trusted advisors with whom I consult with regularly. I rely on her expertise and knowledge and her coaching has helped me see things clearly when I have been unable to see them myself.
I recently had to deliver a keynote speech in a business culture that I was not familiar with. Heather’s knowledge and experience in culture transition and skill as an expert writer helped me organize, prepare, and deliver the best keynote I’ve ever done. I recommend her highly.
“She works hard for her audience, adapts well to various environments, is an expert with the material and develops long-lasting relationships with the participants.”
Heather has been working with Career Gear participants for several years, facilitating workshops on how to find and keep jobs, how to use the Internet effectively for job searches and networking and communication skills. Her presentations have become an integral component to our employment courses, as she is able to approach the career search with efficiency and creativity.
Our participants are provided with a well-planned presentation that is complete with useful and practical information. Heather also has the presence of mind to tailor her presentations to her audiences, answering questions and concerns related to the specific needs of her audience. Our participants leave her groups feeling empowered to refine their methods of finding suitable employment. By dissecting the process as she does, her audience gains the confidence that they can manage their own success.
Our participants have commented on her friendly style of presentation, the ability to change gears quickly, relate to various skill levels and personalities and her expertise of the content matter itself. She also works closely with program staff in the development of presentations, getting to know her audience, their needs and tailors presentations that specifically address the anticipated outcomes of the participants.
Heather has been a wonderful addition to programming at Career Gear and we would highly recommend her to additional organizations. She works hard for her audience, adapts well to various environments, is an expert with the material and develops long-lasting relationships with the participants.
“We got a tremendous amount of value out of our talk, especially the more “mental” aspects that we hadn’t really considered up until now….”
I’d like to thank you very much for coming to meet and speak with us. We were looking for a fresh eye and a different perspective and it’s safe to say that you delivered that and more.
We got a tremendous amount of value out of our talk, especially the more “mental” aspects that we hadn’t really considered up until now….
We are already trying to be cognizant of any of those mental obstacles creeping up on us.
“I could always count on her for support and encouragement along the coaching process”
Heather is an awesome coach! I learned so much about myself and I now recognize my inner strengths and cheer myself on! She’s a great cheerleader, I could always count on her for support and encouragement along the coaching process…that at times was an emotionally painful one. The insight from coaching has helped me with my personal and professional goals and I am thankful for her great advice and insight.
“I began confronting my internal conflicts head on, and this helped me make huge personal, and professional accomplishments, including a 20% increase in salary!”
Heather’s coaching helped me learn to listen to myself in new ways. I began confronting my internal conflicts head on, and this helped me make huge personal, and professional accomplishments, including a 20% increase in salary!
Though I came to Heather for coaching on specific business-related issues, I was surprised that our work touched the emotional places it did. One of the most important things I gained from our coaching together was an understanding of my values and the things that drive me. By getting in touch with this essential information, I was able to quit a job I had become unhappy in, and accept a new one that allows me to honor all my values. The result is that I am more proactive at work, and this in turn is improving my confidence and my personal and professional image.
“Every session she was completely focused on me and so responsive to my needs and where I was ready to go. “
Heather is a wonderful coach. Every session she was completely focused on me and so responsive to my needs and where I was ready to go. While we certainly dealt with serious emotional issues, we also had fun and were able to develop a wonderful rapport. Heather helped me to create techniques to help me move forward with issues that I still use today. Working with her was invaluable.
“I could completely be myself with her. She made the coaching process so effortless and fun.”
Coaching with Heather was not only tons of fun, but also completely transformational. Like many of us, my visions for my future, personally and professionally, felt scattered. I was uncertain of what I wanted or how I could get it. Heather guided me through these murky waters with understanding, humor, and enthusiasm to help me find clarity and purpose. I could completely be myself with her. She made the coaching process so effortless and fun.
Heather gives you the tools to feel empowered in order to let go of old habits no longer serving you. She is personable and creates a supportive environment so that you can really dig deep and grab the bull by its horns.
“Heather will get you where you need to be, which may be completely different from where you think you need to be!”
Heather will get you where you need to be, which may be completely different from where you think you need to be! Heather gave me tools so that I can figure out how to help myself, and have more focus. She helped me get to some deeper issues I need to work on and gave me a stepping point to continue moving forward. As a result of our coaching, I feel that I’ll be happier, and will have work I truly enjoy, rather than see it as just a paycheck.
Heather…A great Heart !!! So professional, respectful and a loving person. She helped me realize what was in the way of my moving forward with my life and with my journey of self awareness. I’m so thankful !!! She definitely will help you make positive changes in your life too.
I appreciate your bull busting cafe and newsletters. My life is about to change in a very positive way, it has changed and is more challenging and exciting every day. Every day has much more importance after finally making concrete decision to change. Ah, the power of decision…Thank you for your help and for your coaching on the phone. When waffling about a decision on the phone about something you said “you already made the decision, you just told me ….”.
That was powerful because…I was making it complicated and was going back and forth back and forth. To you it was settled. That showed me how fast you can settle an issue and stop analyzing it, and also that it was firmly decided. It had a big impact on me and was very helpful tool I was able to use again a number of times.
Joel Orr, The Book Midwife